Covid-19 Update

COMPANY STATEMENT 
30th December 2020

Dear Customer

In line with the recent government announcement unfortunately our Toons retail store will be closing from 4pm Wednesday 30th December for a period of approximately four weeks.

A customer helpline will be available from Monday the 4th of January. Our helpline opening hours will be Monday to Friday 10am until 4pm to answer any questions you may have on our normal phone number 01283 214729 or alternatively you can email your query on info@toonsfurnishers.co.uk or via our online chat facility on the website . Any queries received outside of these times will be responded to on the next working day.

As the government rules stand at the moment, we are still permitted to receive stock into our warehouse and deliver products to customers houses. We will continue to do this in a covid safe manner as long as customers are happy to accept their deliveries. Please note this may change at short notice if the government guidelines change.

The current lockdown may also affect some delivery dates dependant on individual manufacturers local issues, but we will work hard to minimise any disruption and keep you informed wherever possible.

Please accept our sincere apologies for any inconvenience this may have caused, and I would like to reassure all of our customers that Toons are well placed to deal with this situation.

In the short term you can always visit us online at www.toonsfurnishers.co.uk where our new online shopping store is being populated as quickly as we possibly can.

We would like to wish all of our customers a Happy New Year and we hope you stay safe and look forward to seeing you back in the store in the New Year, as soon as we are allowed to open our doors to the public once again.

Huw Williams

Managing Director

Have an enquiry? Call us on 01283 214729

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